POLICY

- Please allow 1-3 days for your order to be processed and verified (NOT including holidays, sales, non business days) 

- Orders ship 2-3 day shipping

- All orders are shipped via DHL or USPS

- If a package is LOST -- SHADYMUVA does not hold or accept responsibility for packages reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered

- SHADYMUVA is not responsible for any lost or stolen packages. (If this happens please file a claim with USPS all orders have insurance)

-Please double check and make sure shipping address information is correct to avoid a delay in your orders delivery date

- customer service SHOPSHADYMUVA@GMAIL.COM